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Frequently Asked Questions

  • Do I need to be a Chariton resident to get a library card? No.
  • How much does a library card cost? It is absolutely FREE!
  • How old do I need to be to get a library card? If you are 16 or older, you may get your own card without a parent or guardian present. If you are under 16, you may get a library card if your parent or guardian is with you and they sign the application form.
  • Do I have to have my library card with me to check out materials? Yes. If you have temporarily misplaced your library card, you may use a photo i.d. for up to 30 days - a note will be made in your account the first time you use your ID to check out materials you have 30 days from that date to replace your card. 
  • Do I need to have a library card to use the public computers? No.
  • I lost my card. Now what? Call the library as soon as you realize your card is missing. Whether the card was lost or stolen, anyone carrying it can use it to check out materials and you will be responsible for any fines accrued, damage to items, or missing materials. 
  • Can I replace my missing card? Yes. It costs $1 for the first replacement card, $5 for a second replacement card, $10 for a third replacement card.  Every replacement card after the third card will also be $10. Notes are made in your account for each time you replace your card.
  • I lost materials I checked out. Now what? You are financially responsible for all lost library materials. It is the discretion of the Library Director how to handle lost materials and will be handled on a case by case basis.
  • I damaged materials I checked out. Now what? You are financially responsible for damages to library materials. It is the discretion of the Library Director how to handle damaged materials and will be handled on a case by case basis. 
  • I have a fine. Now what? Pay off your fines as you are able. A fine greater than $2.50 will result in a freeze on your library account. No materials can be checked out or put on hold. 
  • How much is a fine for books? $0.10 per day overdue.
  • How much is a fine for movies? $0.50 per day overdue.
  • What is a "grace day"? Patrons are allowed one grace day free of fines for each item past due. The second day the item is overdue the patron will accrue the fine for that day as well as the fine for the grace day. For example, if a book is 1 day past due there is no fine for that book. If a book is 2 days past due, the fine is then $0.20. If a movie is one day past due, there is no fine for that movie. If a movie is 2 days past due, the fine is then $1.00. 
  • I moved and/or have a new phone number. Now what? Please notify the library of any change of address or phone number. Doing this will help us serve you better by keeping your information up to date in our system.
  • What does it mean when my library card "expires"? Our system requires us to update your personal information every three years. The first time you check something out after your account has expired, the librarian will simply verify your address and phone number to ensure it is up to date. Your actual library card will not expire, you will not need a new card when this happens.
  • How many books may I check out? There is no limit for books. They are checked out for two weeks (12 open library days) and may be renewed ONCE for an additional two weeks.
  • How many DVDs may I check out? There is a limit of 5 DVDs. They are checked out for one week (6 open library days) and DVDs may NOT be renewed.
  • I have had my library materials for way past their due date. What now? The maximum fine for each item overdue is $5. We are more than happy to work with you to get your account cleared. Give us a call.